Welcome to Unity Exterior Cleaning. These Terms of Service ("Terms") govern your use of our services and communications. By engaging with our services, you agree to these Terms.
1. Services Provided
Unity Exterior Cleaning provides professional exterior cleaning services including but not limited to:
- Pressure washing
- Soft washing
- Window cleaning
- Gutter cleaning
- Roof cleaning
- Other exterior maintenance services
2. Age Requirement
18+ Only
Age Restriction: You must be at least 18 years of age to use our services, book appointments, or enter into any service agreement with Unity Exterior Cleaning.
By using our services or booking through our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.
If you are under 18 years of age, you may only use our services with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms of Service.
3. Service Agreement
When you request a service from Unity Exterior Cleaning, you agree to:
- Provide accurate information about your property and service needs
- Grant access to the property for service completion
- Pay for services as outlined in your service agreement or quote
- Notify us of any special conditions or hazards on your property
A2P Messaging Compliance
Text Message Communications: By providing your phone number, you consent to receive text messages (SMS/MMS) from Unity Exterior Cleaning at the number you provide. These messages may include:
- Service appointment confirmations and reminders
- Service updates and notifications
- Promotional offers and updates (if you opt-in)
- Customer service communications
Message Frequency: Message frequency varies based on your account activity and preferences. Standard message and data rates may apply.
Opt-Out: You may opt-out of text messages at any time by replying STOP to any message. You may also text HELP for assistance.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Contact Number: Messages will be sent from (832) 990-1770
4. Email Communications
By providing your email address, you consent to receive emails from Unity Exterior Cleaning at [email protected]. These emails may include:
- Service quotes and estimates
- Invoices and payment receipts
- Service confirmations and follow-ups
- Marketing communications (if you opt-in)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
5. Payment Terms
5.1 Pricing
All prices are provided in quotes or estimates and are subject to change based on actual service requirements. Final pricing will be confirmed before service begins.
5.2 Payment Methods
We accept various payment methods including credit cards, debit cards, checks, and electronic payments. Payment terms will be specified in your service agreement.
5.3 Late Payments
Invoices not paid within 30 days of service completion may be subject to late fees and collection efforts.
6. Cancellation and Rescheduling
We understand that plans change. Please provide at least 24 hours notice for cancellations or rescheduling. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.
7. Liability and Insurance
Unity Exterior Cleaning maintains appropriate insurance coverage. We take care to protect your property during service, but we are not liable for:
- Pre-existing damage to property
- Damage caused by conditions not disclosed prior to service
- Normal wear and tear
- Damage to property not maintained in good condition
Any damage claims must be reported within 48 hours of service completion.
8. Customer Responsibilities
Customers are responsible for:
- Ensuring safe access to all areas requiring service
- Securing or removing fragile items from work areas
- Restraining pets during service
- Providing water and electrical access if required
- Disclosing any known hazards or special conditions
9. Service Guarantees
We stand behind our work. If you're not satisfied with our service, please contact us within 7 days of service completion, and we will work to address your concerns.
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
11. Intellectual Property
All content, trademarks, and materials related to Unity Exterior Cleaning are our property or licensed to us. You may not use our branding or materials without written permission.
12. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the laws of the jurisdiction where our business operates.
13. Limitation of Liability
To the maximum extent permitted by law, Unity Exterior Cleaning's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified Terms.
15. Termination
We reserve the right to refuse service or terminate our relationship with any customer who violates these Terms or engages in abusive or inappropriate behavior toward our staff.
16. Governing Law
These Terms are governed by the laws of the jurisdiction in which Unity Exterior Cleaning operates, without regard to conflict of law provisions.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
18. Entire Agreement
These Terms, along with our Privacy Policy and any service agreements, constitute the entire agreement between you and Unity Exterior Cleaning.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: (832) 990-1770